Binance Customer Support
Dedicated to Your Financial Journey
At Binance, we aim to optimize your investment experience. Our professional support team is available to answer your inquiries and address your issues promptly, ensuring a smooth and positive trading environment.
Get in Touch for AssistanceVarious Contact Options
Email Support
Our support team typically responds within a day to assist with your trading questions.
Send EmailPhone Support
Dependable assistance for urgent or complex issues. Available Monday through Friday, 9 AM – 6 PM (EST) at Binance.
Call NowHelp Center
Comprehensive educational resources, tutorials, and live webinars.
Visit Binance Support CentreCommunity Forum
Connect with our community, exchange insights, and find solutions to your inquiries.
Become Part of Our NetworkContact Us Anytime
Live Chat
24/7
Support available around the clock
Email Support
Navigate Your Investment Journey with Assurance
Responsive assistance during business hours
Phone Support
Steer Your Financial Goals with Certainty
9 AM – 6 PM (ET)
Help Center
Always available
24/7 customer support available
Support Simplified
1. Log In
Log into your Binance account through the official website with your login details.
1. Visit the Help Center
To contact our support team, click on the "Support" or "Help" link usually found in the footer or main menu of the site.
2. Select Your Preferred Support Channel
Choose from live chat, email, phone support, or access our self-service resources based on your needs.
4. Provide Details
For faster help, please provide your account information and details about your issue or question.
Explore Advanced Navigation Techniques
Help Center
Explore our extensive knowledge base filled with in-depth tutorials and learning resources.
Access ResourceFAQs
Find fast solutions to frequent inquiries about Binance's features and services.
Access ResourceVideo Tutorials
Access tutorial videos to learn how to utilize the advanced tools provided by Binance.
Access ResourceCommunity Forums
Connect with a dynamic trading community to share strategies, advice, and market insights.
Access ResourceEnhance Your Trading Experience
Outline Your Issue: Clearly specify your problem along with relevant data or alerts for faster resolution.
Provide Details: Attach pertinent account information and /images if necessary to aid the support team.
Select the Most Suitable Method: Use chat for immediate questions and email for comprehensive discussions.
Start at the Support Center: Find quick solutions before reaching out to customer service.
Prepare Your Information: Have your login credentials, transaction IDs, and relevant documents on hand when contacting support.
Follow-up: If replies are slow, reach out again through the same or a different contact method.